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Which Library Lounge book subscription do you want to cancel?

How long had you been using the subscription / service?

Less than a month
1-6 months
1-3 years
Over 3 years
Never used

How often did you use the subscription / service?

Once a week
2 to 3 times a month
Once a month
Less than once a month

Overall, how satisfied were you with the subscription / service?

Very satisfied
Satisfied
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What was the primary reason for canceling your subscription / service?

No longer need it
It didn't meet my needs
Found an alternative
Quality was less than expected
Ease of use was less than expected
Access to the service was less than expected
Customer service was less than expected
Other

If other, please specify

Would you use the product / service in the future?

Definitely
Probably
Not sure
Probably not
Definitely not

Would you recommend our product / service to colleagues or contacts within your industry?

Definitely
Probably
Not sure
Probably not
Definitely not

What could we do to improve our subscription / service?

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